policies
 

Contract: A signed contract is required when booking an event.

Deposit: A 50% deposit of the total amount is required in order to secure your date. Be advised that no date will be reserved until a signed contract and deposit have been received. The deposit is non-refundable and non-transferable.

Booked Time: Time booked will only reflect those services reserved on the contract, and each service requires a certain length of time to be completed.

Contract Add-ons: The desire to add additional people or services to a signed contract does not guarantee there will be time to complete your request if it conflicts with the day-of-event schedule; so when securing your date, please book accordingly. Prices are subject to change and additional add-ons will reflect current prices.

Returned Check: For any checks that are returned un-paid, a $30 fee will apply in addition to bank charges incurred.

Cancellation: If for any reason the client must cancel the booked event or any services on a contract, the deposit paid will not be refunded or transferred. If Art Occasions were to cancel, 110% of the deposit paid will be refunded by check within two (2) weeks.

Trials: All trials are conducted on Monday- Saturday between 9am-4pm at our home studio in Sunnyvale, CA.

Service Location: Day-of-event services will be conducted at client’s location of choice.

Travel Fee: There is no additional charge for locations within 20-miles of Sunnyvale, California. Locations outside of this radius will incur a $.55 per mile, round trip fee.

Parking & toll fees: Where parking, valet or toll fees may be incurred, the amount will be included with the final bill and due for payment on the day-of-event.

Early Arrival: There is a $50 fee for early morning start times before 8am.

Payment: The final balance is due on the day-of-event as one payment, no exceptions. Accepted forms of payment are cash or money order payable to Rachanee Redick.

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